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Upgrade NAV to D365 Business Central

The forces of digital have transformed the world around us. Do you have your digital transformation initiatives identified, and underway? If you are a Microsoft Dynamics NAV customer, one of the most important changes you need to bring to your organizations is – move to Dynamics 365 Business Central. Leveraging the power of Cloud, and the powers of Data & AI is fundamental to succeed with your digital transformation objectives. This transformation is not about having incrementally enhanced features and functionality in software. It’s about transforming customer experiences, transforming your products & services, empowering employees, and adding new dimensions to your operational efficiencies.

Why Upgrade?

Some of the most powerful factors that make Dynamics 365 Business Central a ‘must upgrade to’ solution:

  • Microsoft Dynamics 365 Business Central is cloud native (though also available on-prem)
  • Azure AI based Cash Flow/ Sales/ Inventory forecasts and Late Payment Prediction engines
  • Out-of-box integrations with the powerful Microsoft stack, including Power Platform and Office 365
  •  Telemetry data available in Azure Application Insight

To ensure that you succeed with your digital transformation objectives, make sure that you reimagine how you are going to use your ERP. It must support the changes your business might have undergone since your last implementation, and the new business models you have planned.

Business Need Assessment

A business need assessment might take anywhere from 2 days to 2 weeks – depending on the breadth & depth of your operations. This requires active engagement with you, and typically involves the following:

  • A walkthrough of your business processes, and the existing NAV system
  • Leadership, and some key user meetings to understand organization objectives, goals, initiatives underway, current pain points etc.
  • Technical assessment of the custom code quality and application performance

Depending on the version of NAV that you are going to upgrade from, your upgrade project could involve one or more of the following:


  • Detailed analysis to assess deprecated code, and taking appropriate decisions related to it.
  • Converting the needed custom code in to ‘extensions’
  • Assessing how the new business processes (or changes to existing business processes) identified by the customer can be best accommodated with the system
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